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PLEASE CONTACT US ON:
EMAIL - email@example.com or Click Here (clicking here goes to our spam folder so may take up to 48 hours to reply)
- If you are unable to checkout as there is an error for some of our users who use mozille/google chrome (when selecting REGION i.e. aberdeen), please just email in your order with your delivery address and mobile number. You should hear from us within 8 hours at most.
- Protonmail coming soon, for the time being; please click on the mailbox sign 'Contact Us' at the top bar of the page and ensure to leave your contact number if it is a matter of urgency. Reply shall be within 24 hours except Friday and Saturday where it can vary.
LAST UPDATE - 12th Aug 2019
REPLY TIME / DISPATCH TIME:
FRIDAY - Orders will only be dispatched if you have paid for Saturday special delivery or it is a back log urgent order. Replies also will be slightly slower than usual as the weekend is approaching.
SATURDAY - Orders outside the UK will be shipped on this day or urgent orders due for Monday by 1pm. Replies will most likely be on Sunday evening.
Any other day from Monday to Thursday will be usual dispatch and reply times, we tend to reply within 2 hours so please look in your Junk/Spam folder or hear a alert/vibration on your email provider and it may be us : )
Dont forget to look at our resell page - CLICK HERE
ORDERS WILL BE DISPATCHED SAME DAY OR 1 DAY AFTER PAYMENT
NO MINIMUM ORDER AT ALL. WE EVEN CHARGE YOU £3 ON DELIVERY FOR SMALL ITEMS, WE MAKE £0 PROFIT ON DELIVERY !
1. ORDER EMAILS / QUERIES
IF YOU DO NOT HEAR FROM US WITHIN 12 HOURS OF YOUR ORDER, PLEASE EMAIL US FOR TRANSFER DETAILS AND ANY OTHER QUESTIONS YOU MAY HAVE REGARDING OUR FULL PROCESS (I.E. IMAGES OF GOODS BEFORE PAYMENT ETC)
UK CUSTOMERS - BANK TRANSFER + POSTAL ORDER + WESTERN UNION + MONEY GRAM
EUROPE/USA/ASIA/AFRICA - WESTERN UNION/MONEYGRAM (We will reply to you with the details required)
CASH IN THE POST - RECORDED TRACKED DELIVERY ONLY
PAYPAL - WE DON'T ACCEPT THIS SO PLEASE DO NOT ASK US FOR THIS OPTION
UK £3 - FIRST CLASS SIGNED FOR (REQUIRES SIGNATURE UPON RECEIPT, IF NOT SIGNED, IT WILL GO TO YOUR LOCAL ROYAL MAIL)
UK £5 - FIRST CLASS SIGNED FOR (AS ABOVE) (THIS IS FOR A SMALL PARCEL SIZE, ABOVE IS LARGE LETTER THIN PARCEL)
UK £8 - SPECIAL DELIVERY BY 1PM (AS ABOVE BUT IT IS EXPECTED TO ARRIVE BY 1PM AND WITH FULL TRACKING DEPARTURE)
UK £10 - SPECIAL DELIVERY BY 1PM (AS ABOVE BUT FOR PARCELS ABOVE 1KG)
UK £11-12.50 - GUARANTEED SATURDAY DELIVERY BY 1PM (SIGNATURE AND FULL TRACKING)
EUROPE £10 - 3 TO 5 WORKING DAYS FOR PARCELS UNDER 1KG, FULL TRACKING AND SIGNATURE IS OPTIONAL
EUROPE £15 - 3 TO 5 WORKING DAYS FOR PARCELS ABOVE 500G, FULL TRACKING AND SIGNATURE IS OPTIONAL
USA £15 - 5 TO 8 WORKING DAYS WITH THE OPTION OF SIGNATURE, FULL TRACKING PROVIDED